Product Listings:

Create and manage product listings, including writing compelling product descriptions, adding images, and setting prices.

Inventory Management:

Monitor and update inventory levels to avoid stockouts or overstock situations.

Category Organization:

Organize products into appropriate categories to enhance navigation and customer experience.

Order Fulfillment:

Process orders promptly, ensuring accurate picking, packing, and shipping.

Order Tracking:

Monitor the status of orders and provide customers with tracking information.

Customer Inquiries:

Respond to customer questions and concerns via email, chat, or phone.

Technical Assistance:

Provide support for technical issues related to the online store, such as account access or payment problems.

Feedback Collection:

Gather customer feedback to improve products and services.

Content Updates:

Regularly update website content, including banners, promotions, and product information.

Sales Reports:

Generate reports on sales performance, customer behavior, and product trends.

Supplier Coordination:

Communicate with suppliers to ensure timely delivery of products and resolve any supply chain issues.

Payment Processing:

Ensure secure and smooth processing of online payments.

Performance Metrics:

Track key performance metrics such as conversion rates, average order value, and customer lifetime value.

Email Campaigns:

Create and send email marketing campaigns to promote new products, sales, and special offers.

Social Media Marketing:

Promote products and engage with customers on social media platforms.